diff --git a/content/applications/sales/subscriptions/reports.rst b/content/applications/sales/subscriptions/reports.rst index f0f391aa3f2..7d0d4cafb8d 100644 --- a/content/applications/sales/subscriptions/reports.rst +++ b/content/applications/sales/subscriptions/reports.rst @@ -6,398 +6,161 @@ Subscription reports .. |ARR| replace:: :abbr:`ARR (Annual Recurring Revenue)` The Odoo **Subscriptions** app provides a series of reporting pages to help companies analyze how -subscriptions are performing. +subscriptions are performing. There are four different reports: *Subscriptions Analysis*, *Retention +Analysis*, *MRR Breakdown*, and *MRR Analysis*. -On the *Subscriptions Analysis* reporting page, users can view specific data related to recurring -subscriptions, quantity of subscriptions, in-progress or paused subscriptions, and more. - -The *Retention Analysis* reporting page provides an organized table of subscription retention -percentages over any period of time. - -The *MRR Breakdown* reporting page clearly divides |MRR| and |ARR| metrics for subscriptions into -various graphs, lists, and charts. - -And the *MRR Analysis* reporting page offers a time-based collection of analytics showcasing how -subscription |MRR| and |ARR| have changed over the course of any given period of time. +Each report is viewed in its own dedicated reporting page, and shares common elements with the +others, as well as unique elements. Reporting page elements ======================= -All subscriptions-based reporting pages can be accessed via the :guilabel:`Reporting` header menu in -the **Subscriptions** app. - The following sections describe elements found on each reporting page. -Filters and Group By --------------------- - -*Filters* are used to narrow down metrics to show specific analytics, whereas groupings (via the -*Group By* option) are used to gather the data from specific sections into groups for more -organized analysis. - -This section refers to both filters and groupings, as a combination of the two can be saved in the -*Favorites* section. - -To modify the results being shown on any reporting page, click the :icon:`fa-caret-down` -:guilabel:`(down arrow)` icon to the right of the search bar. Doing so reveals a drop-down menu of -detailed filter and grouping options. - -If desired, a filter or grouping (or combination of filters and/or groupings) can be saved in the -:guilabel:`Favorites` section of that drop-down menu. To do so, click the :icon:`fa-caret-down` -:guilabel:`(down arrow)` icon beside :guilabel:`Save current search`, located beneath the -:guilabel:`Favorites` section. - -This reveals a field to assign a title to the favorite filter. Two options are also found beneath -the title field: :guilabel:`Default filter` and :guilabel:`Shared`. - -Ticking the checkbox beside :guilabel:`Default filter` makes the newly-favorited filter the default -option for that reporting page. - -Ticking the checkbox beside :guilabel:`Shared` makes the newly-favorited filter available to other -users in the database. - -.. note:: - The :guilabel:`Default filter` and :guilabel:`Shared` options are **not** required, and only - *one* of these options can be selected at a time. +Filters and groupings +--------------------- -To save the filter, click :guilabel:`Save` in the :guilabel:`Favorites` section of the drop-down -filter menu. +*Filters* are used to narrow down metrics to show specific analytics. *Group By* is used to gather +the data from specific sections into groups for more organized analysis. Visit the :doc:`Search, +filter, and group records <../../essentials/search>` documentation for more information about custom +filters and groups. + +Filters +~~~~~~~ + +The :icon:`fa-filter` :guilabel:`Filters` section allows users to add pre-made and custom filters to +the search criteria. Multiple filters can be added to a single search. + +- :guilabel:`My Subscriptions`: Show subscriptions created by the current database user. +- :guilabel:`Quotations`: Show subscriptions that are currently in the *Quotation* stage. +- :guilabel:`In Progress`: Show subscriptions that are currently in the *In Progress* stage. +- :guilabel:`Paused`: Show subscriptions that are currently in the *Paused* stage. +- :guilabel:`Churned`: Show subscriptions that are currently marked *Churned*. +- :guilabel:`To renew`: Show subscriptions that are currently marked *To renew*. +- :guilabel:`Recurring`: Shows subscriptions that renew at specific intervals. +- :guilabel:`Non-recurring`: Shows one-time subscriptions. +- :guilabel:`First contract date`: Show subscriptions with a specific first contract date. +- :guilabel:`Next Invoice Date`: Show subscriptions with a specific next invoice date. +- :guilabel:`End Date`: Show subscriptions with a specific end date. +- :guilabel:`Custom Filter`: Allows the user to create a custom filter with numerous options. + +Groupings +~~~~~~~~~ -When clicked, that saved filter appears beneath the :guilabel:`Favorites` column of the drop-down -filter menu, and a :icon:`fa-star` :guilabel:`(gold star)` icon appears beside the favorite filter's -name in the search bar. +The :icon:`oi-group` :guilabel:`Group By` section allows users to add pre-made and custom groupings +to the search results. Multiple groupings can be added to split results into more manageable chunks. +The order of the selected groupings determines how results are displayed, as each grouping is +applied in sequence. + +- :guilabel:`Subscription State`: Groups the results by the current state of each subscription + (Quotation, In Progress, Churned, etc.) +- :guilabel:`Sales Team`: Groups the results by the Sales Team to whom a subscription is assigned. +- :guilabel:`Salesperson`: Groups the results by the Salesperson to whom a subscription is assigned. +- :guilabel:`Referrer`: Groups the results by the referrer from which a subscription originated. +- :guilabel:`Customer`: Groups the results by the customer to which a subscription belongs. +- :guilabel:`Country`: Groups the results by the country from which a subscription originated. +- :guilabel:`Template`: Groups the results by the quotation template used as the basis for the + subscription. +- :guilabel:`Plan`: Groups the results by the recurring plan type of the subscription. +- :guilabel:`Product`: Groups the results by the products included in the subscription. +- :guilabel:`First Contract Date`: Groups the results by the date the subscription was created. +- :guilabel:`Next Invoice Date`: Groups the results by the next invoice date of the subscription. +- :guilabel:`End Date`: Groups the results by end date of the subscription, whether or not the + subscription has ended. +- :guilabel:`Custom Group`: Allows the database user to create a custom group with numerous options. Views ----- On the :guilabel:`Subscription Analysis`, :guilabel:`MRR Breakdown`, and :guilabel:`MRR Analysis` -reporting pages, three different view options are located in the upper-right corner. - -.. note:: - There are *no* other view options available on the :guilabel:`Retention Analysis` reporting page. - -The available view options, from left to right, are: - -- :guilabel:`Graph` -- :guilabel:`List` -- :guilabel:`Pivot` - -.. image:: reports/subscriptions-analysis-page-view-options.png - :align: center - :alt: The different view options available on the Subscriptions Analysis page. - -Each view has its own series of related view-specific visual options. - -Graph view -~~~~~~~~~~ - -With the graph view selected, the following options appear between the search bar and visual -representation of the data. These graph-specific options are located to the right of the -:guilabel:`Measures` and :guilabel:`Insert in Spreadsheet` buttons. - -.. image:: reports/subscriptions-graph-specific-options.png - :align: center - :alt: The different graph view options in the Odoo Subscriptions app. - -The first three options, from left to right, represent different graph-related views. The remaining -options represent different ways to organize and visualize that specific graph-related data. - -From left to right, the specific graph-related view options are: - -- :icon:`fa-bar-chart` :guilabel:`Bar Chart`: showcases the data in a bar chart format. -- :icon:`fa-line-chart` :guilabel:`Line Chart`: showcases the data in a line chart format. -- :icon:`fa-pie-chart` :guilabel:`Pie Chart`: showcases the data in a pie chart format. - -Each graph view option has its own series of specific visual options, which are represented by the -available buttons that appear to the right of the selected graph-related view option. +reporting pages, three different view options are located in the upper-right corner. There are no +other view options available on the :guilabel:`Retention Analysis` reporting page. -When the :icon:`fa-bar-chart` :guilabel:`Bar Chart` graph view is selected, the following visual -options are available: +The available view options are: -- :icon:`fa-database` :guilabel:`Stacked`: showcases the data in a stacked visual format. -- :icon:`fa-sort-amount-desc` :guilabel:`Descending`: showcases the data in descending order. -- :icon:`fa-sort-amount-asc` :guilabel:`Ascending`: showcases the data in ascending order. - -When the :guilabel:`Line Chart` graph view is selected, the following visual options are available: - -- :icon:`fa-database` :guilabel:`Stacked`: showcases the data in a stacked visual format. -- :icon:`fa-signal` :guilabel:`Cumulative`: showcases the data in accumulated, increasing format. -- :icon:`fa-sort-amount-desc` :guilabel:`Descending`: showcases the data in descending order. -- :icon:`fa-sort-amount-asc` :guilabel:`Ascending`: showcases the data in ascending order. - -When the :guilabel:`Pie Chart` graph view is selected, there are no additional visual options. - -List view -~~~~~~~~~ - -With the list view selected, the subscription metrics being analyzed are displayed in a simple list, -which can be fully customized by using any of the available filters or groupings in the drop-down -filter menu (accessible via the :icon:`fa-caret-down` :guilabel:`(down arrow)` icon to the right of -the search bar). - -.. note:: - With list view selected, the :guilabel:`Measures` drop-down menu and :guilabel:`Insert in - Spreadsheet` button are *not* available. - -Pivot view -~~~~~~~~~~ - -With the pivot view selected, the subscription metrics are displayed in a data table, which can be -fully customized. - -The pivot data table can be customized using the options available in the :guilabel:`Measures` -drop-down menu, and/or the filter grouping options available in the filter drop-down menu -(accessible via the :icon:`fa-caret-down` :guilabel:`(down arrow)` icon to the right of the search -bar). - -Three pivot-specific options are available, located to the right of the :guilabel:`Measures` -drop-down menu and :guilabel:`Insert in Spreadsheet` button. - -.. image:: reports/subscriptions-pivot-view-options.png - :align: center - :alt: The pivot-specific view options available in the Odoo Subscriptions app. - -From left to right, those pivot-specific view options are: - -- :icon:`fa-exchange` :guilabel:`Flip axis`: the `x` and `y` axis of the pivot data table flip. -- :icon:`fa-arrows` :guilabel:`Expand all`: all the available rows and columns of the pivot data - table expand fully. -- :icon:`fa-download` :guilabel:`Download .xlsx`: the pivot data table is downloaded as an - :file:`.xlsx` file. +- :icon:`fa-area-chart` :guilabel:`Graph` view: Displays the total number of subscriptions in a + graph, allowing for quick visual comparisons of subscriptions. This is the default view across the + reporting pages. +- :icon:`oi-view-pivot` :guilabel:`Pivot` view: Displays the detailed Monthly Recurring Revenue by + both stage and month in a customizable table. This can be modified to display information into + more detailed categories, such as salesperson, referrer, and more. +- :icon:`oi-view-list` :guilabel:`List` view: Displays the subscriptions in a detailed list, + allowing for easy viewing of detailed individual records. Measures -------- -The graph and pivot reporting pages have their own metric-specific :guilabel:`Measures` drop-down -menu of data-related options to choose from, located in the upper-left corner, above the visual -representation of metrics. - -.. image:: reports/subscriptions-measures-drop-down.png - :align: center - :alt: The standard measures drop-down menu in the Odoo Subscriptions app. +The pivot view has its own metric-specific :guilabel:`Measures` drop-down menu of data-related +options to choose from when creating a subscriptions report. When the :guilabel:`Measures` button is clicked, a series of selectable measures becomes available, via a drop-down menu. When any of the options are selected from the :guilabel:`Measures` drop-down -menu, the chosen metrics related to that specific measure appear on the reporting page. - -.. note:: - For more information on the different measures that can be utilized on each reporting page, refer - to the :ref:`specific reporting page breakdowns ` found below in - this documentation. - -Insert in spreadsheet ---------------------- - -Beside the :guilabel:`Measures` drop-down menu, there is an :guilabel:`Insert in Spreadsheet` -button. - -When clicked, the ability to add the configured data currently being showcased on the reporting page -into a new or pre-existing spreadsheet or dashboard becomes available, via a pop-up window. - -.. image:: reports/subscriptions-analysis-spreadsheet-popup.png - :align: center - :alt: The spreadsheet pop-up window of the Subscriptions Analysis page. - -Select the desired option from this pop-up window, then click :guilabel:`Confirm`. - -.. _subscriptions/reports/reporting: +menu, the chosen metrics related to that specific measure appear on the pivot table. + +In the :guilabel:`Subscriptions Analysis` page, those measures are: + +- :guilabel:`Expected Cost`: Measures the cost of the subscriptions for the business as determined + by the untaxed amount minus the margin. +- :guilabel:`Monthly Recurring`: Measures the gross monthly recurring revenue for the subscriptions. +- :guilabel:`Quantity`: Measures the number of products included in the subscriptions. +- :guilabel:`Recurring Revenue`: Measures the recurring revenue for the subscriptions based on their + next recurrence period (weekly, monthly, annually, etc.). +- :guilabel:`Unit Price`: Measures the price for the business of each product in the subscription. +- :guilabel:`Untaxed Amount Delivered`: Measures the cost of the physical products in the + subscription that aren't subject to a tax and have been delivered to the customer. +- :guilabel:`Untaxed Total`: Measures the total cost of the products in the subscription that aren't + subject to a tax. +- :guilabel:`Yearly Recurring`: Measures the projected yearly revenue for the subscriptions, + regardless of their recurrence period. + +In the :guilabel:`MRR Breakdown` and :guilabel:`MRR Analysis` pages, those measures are: + +- :guilabel:`Active Subscriptions Change`: Measures the net change in active subscriptions. +- :guilabel:`ARR Change`: Measures the total change in annual recurring revenue for all + subscriptions. +- :guilabel:`MRR Change`: Measures the total change in monthly recurring revenue for all + subscriptions. + +The :guilabel:`Retention Analysis` page offers wholly unique measures, including: + +- :guilabel:`Amount To Pay In POS`: Measures the amount to be paid in still-to-be-invoiced + subscriptions. +- :guilabel:`Margin`: Measures the total margin of the subscriptions. +- :guilabel:`Prepayment percentage`: Measures the percentage of subscriptions revenue that has been + prepaid. +- :guilabel:`Shipping Weight`: Measures the shipping weight of physical products included in the + subscriptions. +- :guilabel:`Count`: Measures the count of non-subscription products in the subscriptions. Reporting pages =============== -In the Odoo **Subscriptions** app, there are four different reporting pages available. - -To access, analyze, and customize various reports related to subscriptions, navigate to -:menuselection:`Subscriptions app`, and click the :guilabel:`Reporting` drop-down menu in the -header to reveal the following reporting pages: - -- :guilabel:`Subscriptions` -- :guilabel:`Retention` -- :guilabel:`MRR Breakdown` -- :guilabel:`MRR Timeline` - -Clicking any of those options reveals a separate, fully-customizable reporting page focusing on that -particular aspect of subscription data. - -The following is a breakdown of those four specific reporting pages. - -Subscriptions analysis ----------------------- - -To access the :guilabel:`Subscriptions Analysis` reporting page, navigate to -:menuselection:`Subscriptions app --> Reporting --> Subscriptions`. - -By default, the :guilabel:`Bar Chart` option, in the :guilabel:`Graph` view, is selected on the -:guilabel:`Subscriptions Analysis` reporting page. - -The following filters are also present in the search bar: :guilabel:`In Progress or Paused` and -:guilabel:`Recurring`. - -.. image:: reports/subscriptions-analysis-page-default.png - :align: center - :alt: The default view of the Subscriptions Analysis reporting page in Odoo Subscriptions. - -When the :guilabel:`Measures` button on the :guilabel:`Subscriptions Analysis` page is -clicked, a series of metric-related options becomes available as a drop-down menu. - -.. image:: reports/subscriptions-analysis-measures.png - :align: center - :alt: The measures drop-down menu of the Subscriptions Analysis page. - -The metric-related options in the :guilabel:`Measures` drop-down menu on the -:guilabel:`Subscriptions Analysis` page are: - -- :guilabel:`Monthly Recurring` -- :guilabel:`Quantity` -- :guilabel:`Recurring Revenue` -- :guilabel:`Untaxed Total` -- :guilabel:`Yearly Recurring` -- :guilabel:`Count` - -.. note:: - The :guilabel:`Monthly Recurring` measure option is selected by default. - -When any of those available measures are clicked, Odoo displays that selected data on the reporting -page for further analysis. - -Retention analysis ------------------- - -To access the :guilabel:`Retention Analysis` reporting page, navigate to -:menuselection:`Subscriptions app --> Reporting --> Retention`. - -The :guilabel:`Retention Analysis` reporting page differs from the other **Subscriptions** app -reporting pages, in that it does **not** provide any additional view options. The data on this page -is only presented in a customizable data chart. - -.. image:: reports/subscriptions-retention-analysis-page-default.png - :align: center - :alt: The default view of the Retention Analysis reporting page in Odoo Subscriptions. - -When the :guilabel:`Measures` drop-down menu on the :guilabel:`Retention Analysis` reporting page is -clicked, a series of metric-related options become available. - -.. image:: reports/subscriptions-retention-analysis-measures.png - :align: center - :alt: The measures drop-down menu of the Retention Analysis page. - -The metric-related options in the :guilabel:`Measures` drop-down menu on the :guilabel:`Retention -Analysis` reporting page are: - -- :guilabel:`Amount to invoice` -- :guilabel:`Margin` -- :guilabel:`Margin (%)` -- :guilabel:`Prepayment percentage` -- :guilabel:`Shipping Weight` -- :guilabel:`Unpaid Amount` -- :guilabel:`Count` - -.. note:: - The :guilabel:`Count` measure option is selected by default. - -To the right of the :guilabel:`Measures` drop-down menu on the :guilabel:`Retention Analysis` page -is an additional drop-down menu containing different time periods. The default time period is -:guilabel:`Month`. - -When clicked, a drop-down menu of various time period options become available. - -.. image:: reports/subscriptions-retention-analysis-time-periods.png - :align: center - :alt: The time period drop-down menu of the Retention Analysis page. - -The time period options are: - -- :guilabel:`Day` -- :guilabel:`Week` -- :guilabel:`Month` -- :guilabel:`Year` - -When a time period option from this drop-down menu is selected, the :guilabel:`Retention Analysis` -reporting page showcases data for the configured measures and filters within that time period. - -To the right of the time period drop-down menu, there is a download button, which allows the user to -download the data presented on the :guilabel:`Retention Analysis` page as an Excel file. - -MRR breakdown -------------- - -To access the :guilabel:`MRR Breakdown` reporting page, navigate to :menuselection:`Subscriptions -app --> Reporting --> MRR Breakdown`. - -By default, the data displayed on the :guilabel:`MRR Breakdown` reporting page is in graph view, -with the :guilabel:`Bar Chart` option and :guilabel:`Stacked` option selected. - -A default filter is also available in the search bar for :guilabel:`Event Date: Month > Event Type`. - -.. image:: reports/subscriptions-mrr-breakdown-default.png - :align: center - :alt: The default appearance of the MRR Breakdown reporting page in Odoo Subscriptions. - -When the :guilabel:`Measures` drop-down menu on the :guilabel:`MRR Breakdown` reporting page is -clicked, a series of metric-related options become available. - -.. image:: reports/subscriptions-mrr-breakdown-measures.png - :align: center - :alt: The default appearance of the MRR Breakdown reporting page in Odoo Subscriptions. - -The metric-related options in the :guilabel:`Measures` drop-down menu on the :guilabel:`MRR -Breakdown` reporting page are: - -- :guilabel:`Active Subscriptions Change` -- :guilabel:`ARR Change` -- :guilabel:`MRR Change` -- :guilabel:`Count` - -.. note:: - The :guilabel:`MRR Change` measure option is selected by default. - -.. tip:: - To make a different measure option the default, first, select the desired measure from the - :guilabel:`Measures` drop-down menu. Then, click the :icon:`fa-caret-down` :guilabel:`(down - arrow)` icon in the search bar to open the mega menu of filters and groupings. - - In the :guilabel:`Favorites` column, click the :icon:`fa-caret-down` :guilabel:`(down arrow)` - icon beside :guilabel:`Save current search` to reveal a field, where a title can be entered, - along with two checkboxes::guilabel:`Default filter` and :guilabel:`Shared`. - - Tick the checkbox for :guilabel:`Default filter`, and click :guilabel:`Save`. - - That newly-chosen measure option is now the default option that appears when this reporting page - is accessed. - -MRR analysis ------------- - -To access the :guilabel:`MRR Analysis` reporting page, navigate to :menuselection:`Subscriptions -app --> Reporting --> MRR Timeline`. - -By default, the data displayed on the :guilabel:`MRR Analysis` reporting page is in graph view, with -the :guilabel:`Line Chart` option, :guilabel:`Stacked` option, and :guilabel:`Cumulative` option -selected. - -A default filter is also found in the search bar for :guilabel:`Event Date: Month`. - -.. image:: reports/subscriptions-mrr-analysis-default.png - :align: center - :alt: The default appearance of the MRR Analysis reporting page in Odoo Subscriptions. - -When the :guilabel:`Measures` drop-down menu on the :guilabel:`MRR Analysis` reporting page is -clicked, a series of metric-related options become available. - -.. image:: reports/subscriptions-mrr-analysis-measures.png - :align: center - :alt: The default appearance of the MRR Analysis reporting page in Odoo Subscriptions. - -The metric-related options in the :guilabel:`Measures` drop-down menu on the :guilabel:`MRR -Analysis` reporting page are: - -- :guilabel:`Active Subscriptions Change` -- :guilabel:`ARR Change` -- :guilabel:`MRR Change` -- :guilabel:`Count` - -.. note:: - The :guilabel:`MRR Change` measure option is selected by default. +To access, analyze, and customize various reports related to subscriptions, navigate to the +:menuselection:`Subscriptions` app and click the :guilabel:`Reporting` drop-down menu in the header +to reveal the following reporting pages: + +- :guilabel:`Subscriptions Analysis`: Accessible by navigating to :menuselection:`Subscriptions app + --> Reporting --> Subscriptions`. Users can view specific data related to recurring subscriptions, + quantity of subscriptions, in-progress or paused subscriptions, and more. By default, the + :guilabel:`Subscriptions Analysis` page uses the :guilabel:`Graph` view with the :guilabel:`Bar + Chart` option and :guilabel:`Stacked` options enabled. The :guilabel:`In Progress or Paused` + filters and :guilabel:`Recurring` grouping are also enabled by default. +- :guilabel:`Retention Analysis`: Accessible by navigating to :menuselection:`Subscriptions app --> + Reporting --> Retention`. The :guilabel:`Retention Analysis` reporting page differs from the other + **Subscriptions** app reporting pages in that it does **not** provide any additional view options. + The data on this page is only presented in a customizable data chart. The :guilabel:`Count` + measure option is selected by default. +- :guilabel:`MRR Breakdown`: Accessible by navigating to :menuselection:`Subscriptions app --> + Reporting --> MRR Breakdown`. This page clearly divides |MRR| and |ARR| metrics for subscriptions + into various graphs, lists, and charts. By default, the data displayed on the :guilabel:`MRR + Breakdown` reporting page is in graph view with the :guilabel:`Bar Chart` and :guilabel:`Stacked` + options selected. The :guilabel:`MRR Change` measure option is selected by default. +- :guilabel:`MRR Analysis`: Accessible by navigating to :menuselection:`Subscriptions app --> + Reporting --> MRR Analysis`. This page offers a time-based collection of analytics showcasing how + subscription |MRR| and |ARR| have changed over the course of any given period of time. By default, + the data displayed on the :guilabel:`MRR Analysis` reporting page is in graph view, with the + :guilabel:`Line Chart`, :guilabel:`Stacked`, and :guilabel:`Cumulative` options enabled. 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